![]() ![]() They sent Me a RMA Shipping Label to return the Drive. ![]() The trouble is I have a lot of Private information on it so I don’t want to send them the Flash Drive. Unhappily I continue to get “failed”, with the log saying “Couldn’t unmount disk: (-69888) I’ve tried Erasing the Drive using the Disk Utility several Times and always it fails to Erase or reformat. Michael Gonzalez Jr Maat 12:25 AM Reply.#Could not unmount disk external hard drive mac os x.#Could not unmount disk external hard drive how to.
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